Innovation Technology By Design (TeamGPS)

Oct 2021 — Present

Leading backend architecture for comprehensive employee performance & engagement platform serving 150+ MSPs with 8,000+ users. Built scalable microservices handling 80k+ daily data points while driving feature roadmap and platform scalability initiatives.

Highlights

• GPS Genie AI — AI assistant for employee activity summarization, deployed to 10+ companies in closed beta with LLM-powered insights
• Social Feed & Rewards Platform — Employee engagement system with Tango Card integration; onboarded 100+ companies, 7,000+ employees driving ≈30,000 monthly shout-outs with multi-currency wallets and auto-billing
• 1:1 & Group Meetings Module — Structured meeting platform with .ics Outlook sync, private notes, and agendas; facilitated 200,000+ meetings for 1,000+ managers/ICs
• Real-time KPI & Scorecard Service — Python microservice with MongoDB ingesting 80,000+ datapoints/day from ConnectWise/Kaseya APIs; reduced dashboard latency from 20-40s to <1s across 150+ tenants
• Performance Management Suite — Quarterly/yearly review system processing 1,500+ reviews/quarter for 30+ tenants, directly feeding promotion and compensation decisions
• Public API Platform — OpenAPI-compliant system with key management and versioning, securing 8,000+ users with hybrid ACL/RBAC access control
• Performance Optimization — Used Silk profiling and targeted PostgreSQL indexing to cut key report times from 8-10s to <500ms and main page loads from 3s to ~250ms
• Accountability Chart System — Interactive org chart supporting 500+ nodes with role/responsibility mapping, rendered in 70ms for seamless navigation
• Enterprise Logging & Observability — Built Splunk pipelines and dashboards for GB-scale logging, enabling proactive issue detection and resolution

Stack

• Python
• Django
• Celery
• PostgreSQL
• MongoDB
• OpenAPI
• Microsoft Teams
• Outlook Integration